Shipping policy

Do you ship worldwide and how much does it cost?

Yes, we ship worldwide. We offer customers USA and International Shipping with tracking. Hurray!

What are your shipping and processing times?

Standard Shipping Times:

• USA: 7-13 business days

• Canada: 7-13 business days

• Australia: 7-13 business days

• Oceania: 7-13 business days

• Europe: 7-13 business days

• Latin America: 7-13 business days

• Other Countries: 7-13 business days

Processing Times:

Orders can sometimes take 2-4 business days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.

The only tracking tool that should be being used to track your order is our tracking tool we offer on our website at doggysupps.com/tools/tracking

We are not partnered with any other service to track our packages as the third party tools show the wrong information.

If you haven’t received one or the tracking number doesn’t work, it’s okay. Contact us and we will fix it!

If you need more detailed information, please send us an email at support@doggysupps.com and we will help you out!

Unexpected Delays

In some instances the delivery may take more time then the delivery times listed above. Please contact us if your package is taking too long to arrive and we will help you resolve any situation that we have control over!